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The Cost of Convenience Series: Social Engineering: Impersonation, Messaging, & Relationship Fraud

Uncover how digital deception turns trust into a vulnerability, and gain the essential skills to detect impersonation, messaging scams, and relationship fraud.

Created byAshley Karrworkspace_premiumBest Instructor
BeginnerUpdated Nov 10, 2026

What You'll Learn

  • check_circleIdentify common social engineering tactics used across digital communication channels.
  • check_circleRecognize manipulation techniques involving urgency, authority, and emotional pressure.
  • check_circleAssess fraud risks associated with impersonation, messaging, and relationship-based scams.
  • check_circleApply practical behavioral safeguards to reduce exposure to social engineering attacks.

About This Course

Most modern fraud does not start with sophisticated hacking tools — it starts with human interaction. From impersonation scams and business email compromise to romance fraud and manipulative messaging, social engineering exploits trust, urgency, familiarity, and emotional pressure to influence behavior without raising suspicion.

In this engaging and practical session, Ashley Karr examines how social engineering tactics operate across digital communication channels including texts, emails, phone calls, social media, dating platforms, workplaces, and personal relationships. Attendees will learn how fraudsters strategically engineer trust and manipulate decision-making within environments designed for speed and constant responsiveness. The course also provides practical behavioral safeguards that help individuals and organizations reduce risk while maintaining normal communication habits in an increasingly connected world.

Key Topics Discussed:

  • Social engineering principles and behavioral manipulation
  • Impersonation scams and identity-based deception
  • Business email compromise (BEC) schemes
  • Relationship and romance fraud tactics
  • Messaging manipulation across digital platforms
  • Emotional pressure, urgency, and authority exploitation
  • Trust engineering within workplace and personal communications
  • Fraud risks across texts, calls, emails, and social media
  • Contextual alignment and familiarity as manipulation tools
  • Behavioral guardrails for reducing fraud exposure
  • Human psychology and communication vulnerabilities in fraud

Course Content

2 activities • 1 videos • duration: 1h 10m

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Recording1 videos • 1 quiz • 1.2 hours
  • videocamThe Cost of Convenience Series: Social Engineering: Impersonation, Messaging, & Relationship Fraud
    Duration 70:22
  • quizRecording Quiz
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Final Assessment1 quiz

Your Instructor

Ashley Karr

Human Factors Engineer, Fraud Prevention and Cybersecurity Strategist

menu_book10 courses
star30 reviews

I'm Ashley Karr, a principal designer and human factors researcher. I teach accessibility, trust and safety, and responsible AI to professionals in regulated fields, with courses that count toward continuing education credit. Start with my Cost of Convenience series. Get free first chapters of my book at havensmith.company/free

Credit Information

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Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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